The Aspens Ski-in/Ski-Out Condos

Thank you for your feedback. We’re glad to hear you enjoyed the location and found our front desk team helpful. We’re very sorry about the inconvenience with the TV on arrival and the initial delay in getting it resolved. We’re also grateful for your suggestion regarding clearer instructions for the TV remotes, and we’ll look into adding this to the in-suite guide to make things easier for future guests. We look forward to hosting you again!

Thank you for your kind feedback! We’re glad to hear you had a very good stay and that you would recommend us and return. It’s great to know you found the code easy to use and that everything overall went well. We truly appreciate your support and hope to host you again in the future!

Thank you for your feedback. We sincerely apologize that the apartment was not properly prepared for your stay and that essential kitchen items were missing. We take your comments seriously and will address these issues with our housekeeping team to ensure everything is fully stocked and cleaned for future guests. We appreciate you bringing this to our attention and hope to have the opportunity to provide a much improved experience in the future.

Merci pour vos commentaires. Nous sommes ravis d'apprendre que vous avez apprécié l'emplacement de la propriété. Cependant, nous sommes désolés d'apprendre que des réparations étaient nécessaires à votre arrivée. Cela ne correspond pas au niveau de qualité que nous nous efforçons d'offrir, et nous vous présentons nos sincères excuses pour la gêne occasionnée. Nous accordons une grande importance à l'entretien et à la préparation de nos propriétés, et vos commentaires seront transmis à notre équipe afin que les futurs clients ne rencontrent pas les mêmes problèmes. Merci encore d'avoir pris le temps de nous faire part de vos impressions. Vos commentaires nous aident à nous améliorer. Nous espérons avoir l'occasion de vous accueillir à nouveau et de vous offrir une expérience encore meilleure.

Jason, Thank you for your feedback! We're delighted to hear you had a fantastic time. We look forward to welcoming you back soon!

Gino, we are sorry you experienced frustration before your visit even got started! Unfortunately, when booking through a third party, communication is often not as efficient. We would love to work directly with you the next time you book a stay. We hope once you got settled you had a nice visit and enjoyed the beauty of this area.