Lake Placid 226

Beautiful place. Nice and clean. Very good value for what I paid.

Thank you for sharing your rating of your recent stay. We always welcome constructive feedback and would love to hear any further ideas you may have. We look forward to hosting you again in the future!

Thank you for taking the time to share your feedback. We’re glad to hear that you enjoyed the pool, but we’re sorry that several aspects of your stay did not meet your expectations. We sincerely apologize for the difficulties you experienced during check-in. We understand how stressful it must have been to have issues with the access codes, make multiple calls, and wait outside your room, especially with an important event to attend. We will review this issue with our team to help ensure the check-in process is more reliable and that guest concerns are addressed more promptly. We also appreciate your comments regarding the bed comfort, bathroom size, and lighting. We will share this feedback with our team as we continue working to improve the guest experience and address areas that need attention. Thank you again for your honest feedback. We value your comments and regret that your experience did not meet your expectations.

Thank you for taking the time to share such a detailed review. We’re glad to hear you found the condo very clean and enjoyed the view over the courtyard and pool. It’s also helpful to know that the space and setup met your needs overall. We’re sorry to hear about the discomfort caused by the warmer temperatures during your stay. As you noted, the unit does not have central air conditioning, and we understand that this can affect comfort during warmer summer days. We appreciate you mentioning your experience so future guests can set appropriate expectations. We also apologize for the difficulties you encountered during check-in, including the email going to spam and the initial challenge reaching support. We’re glad our team member was eventually able to assist you and stay with you until everything was resolved, but we understand this process felt inconvenient at the start. Your feedback will be shared with our team to improve communication and accessibility of check-in instructions. Thank you again for your review—we appreciate your patience and thoughtful comments.

Thank you so much for your kind words! We're delighted to hear that you found everything neat and clean and that you had a great experience with us. We truly appreciate your support and look forward to welcoming you again soon!

With so many great places to choose from in Whistler, it’s an honor to host you again. We’re glad to hear you enjoyed the location, value, and facilities such as the pool, hot tub, sauna, and the comfort of your room. Regarding the access code, please note that it remains active until the standard check out time at 10 am. After this time, the code is automatically deactivated for security reasons. We appreciate you bringing this to our attention and hope to welcome you back again soon.