Nicklaus North - Clubhouse 206

Thank you for taking the time to share your detailed feedback. We're glad to hear you enjoyed the great lake view, convenient location, and easy access to the unit. We appreciate your comments regarding the supplies provided, and as the unit is self-contained, we provide a starter kit of essential items to help guests settle in, with guests able to purchase additional supplies as needed for the remainder of their stay. We also appreciate your notes about the window screen, balcony cleanliness, parking space, and restaurant noise, and we will share these observations with our team for review. Thank you again for your feedback, and we hope to have the opportunity to welcome you back for an improved experience in the future.

Thank you for sharing your feedback. We're pleased to hear that you enjoyed our great location and found the apartment spacious and comfortable. We sincerely apologize for the issues you experienced with the internet, the cleanliness of the balcony, and the lack of air conditioning. We also regret that our housekeeping team disturbed you before the official checkout time. This is not the experience we aim to provide, and we will address these concerns with the appropriate teams to improve our service. We appreciate your comments, as they help us identify areas where we can do better. We hope to have the opportunity to welcome you back and provide a much-improved stay in the future.

Thank you for your detailed feedback. We're glad to hear you found the location convenient and enjoyed being close to the village, lifts, and gondola. It's also great to know that the information provided by email helped make accessing the apartment easy. We appreciate your comments regarding the sofa sleeper and the mattress in the master bedroom. Comfort can vary from guest to guest, but your feedback is important and will certainly be taken into consideration as we continue to improve the experience for our guests. We hope to have the opportunity to welcome you again in the future.