Nicklaus North - Clubhouse 206

Thank you for taking the time to share your detailed feedback. We're glad to hear you enjoyed the great lake view, convenient location, and easy access to the unit. We appreciate your comments regarding the supplies provided, and as the unit is self-contained, we provide a starter kit of essential items to help guests settle in, with guests able to purchase additional supplies as needed for the remainder of their stay. We also appreciate your notes about the window screen, balcony cleanliness, parking space, and restaurant noise, and we will share these observations with our team for review. Thank you again for your feedback, and we hope to have the opportunity to welcome you back for an improved experience in the future.

Thank you for sharing your feedback. We're pleased to hear that you enjoyed our great location and found the apartment spacious and comfortable. We sincerely apologize for the issues you experienced with the internet, the cleanliness of the balcony, and the lack of air conditioning. We also regret that our housekeeping team disturbed you before the official checkout time. This is not the experience we aim to provide, and we will address these concerns with the appropriate teams to improve our service. We appreciate your comments, as they help us identify areas where we can do better. We hope to have the opportunity to welcome you back and provide a much-improved stay in the future.

Thank you for your detailed feedback. We're glad to hear you found the location convenient and enjoyed being close to the village, lifts, and gondola. It's also great to know that the information provided by email helped make accessing the apartment easy. We appreciate your comments regarding the sofa sleeper and the mattress in the master bedroom. Comfort can vary from guest to guest, but your feedback is important and will certainly be taken into consideration as we continue to improve the experience for our guests. We hope to have the opportunity to welcome you again in the future.

Thank you so much for your wonderful feedback! We’re delighted to hear that you enjoyed the apartment, its layout, amenities, cleanliness, and the view. We appreciate your suggestions regarding a jacuzzi, sauna, or a bathtub, and will keep them in mind for the future. We would love to welcome you back again!

Thank you for your feedback regarding your stay. We're genuinely sorry that the issues you described—including the rice in the fold-out bed, the dead bug, and the lack of soap—occurred. This is unacceptable and certainly not the standard we hold for our suites. We will reach out to you at the earliest opportunity, and we kindly ask that you provide any evidence you possess. This matter should have been reported during your stay with us so that we could address the issues. We are so glad you enjoyed the amazing views of the lake, but we are clearly committed to making this right. Thank you for bringing this to our attention

We appreciate your review! We look forward to the chance to host you once more!

Thank you for your feedback! We're thrilled you enjoyed the magical location and beautiful trails. We’re sorry the heat made it uncomfortable during your stay and appreciate your understanding during the unusual heat wave. We’ll look into ways to improve cooling for future guests.

We're so pleased everything met your expectations and we'd love to welcome you back when you find yourself in the Whistler area again, Kathy!

Thank you! We’re glad to hear you had a great experience and hope to welcome you back soon!

Thank you for your feedback, Hardrisht! We are glad to hear your overall stay was positive. We look forward to hosting you again in the future.

We are so pleased to learn that you enjoyed your overall stay, Pawel, and we hope to welcome the opportunity to host you again in a very near future!