Horstman House 313

Thank you for taking the time to share your feedback. We’re genuinely sorry to hear that your experience was so disappointing. Cleanliness and professionalism are very important to us, and the concerns you mentioned regarding the condition of the room and interactions with cleaning staff are certainly not the experience we want our guests to have. We take your comments seriously and will review these concerns with our housekeeping and management teams to ensure they are properly addressed. We appreciate you bringing this to our attention and hope we can have the opportunity to provide a much better experience in the future.

Thank you, David, for your wonderful 5-star review! We're delighted to hear you loved Horstman House and found the room fantastic.

Bedankt voor uw mooie beoordeling en de positieve woorden over de plek en de ruimte! Fijn om te horen dat u heeft genoten, en we waarderen uw feedback over de warmte in de zomer zonder airco. Hartelijke groet, Timo

Merci pour votre merveilleux commentaire. Nous sommes ravis d’apprendre que Whistler a été un véritable coup de cœur pour vous et que vous avez apprécié l’environnement magnifique et sécuritaire. C’est également un plaisir de savoir que le condo vous a semblé luxueux et très propre, et que vous avez profité de la proximité des transports en commun. Nous vous remercions sincèrement et espérons avoir le plaisir de vous accueillir de nouveau bientôt.

We are so pleased to learn that you enjoyed your overall stay, and we hope to welcome the opportunity to host you again in a very near future!